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What Guests Are Saying
What we say about ourselves means nothing unless others agree.
If you’re planning a visit to midtown New York City, we welcome you to read what past guests of the Park South Hotel think about us. Glowing newspaper reviews are nice, but what our friends have to say is what matters most.
Admiration for the Park South
I am not sure if I mentioned it at the time, but I also wanted to comment regarding my last visit to the Park South – which was when Hurricane Sandy hit. Clearly, your team was in an absolutely hopeless situation that was completely beyond all of your control. I just wanted to say that I thought your team was as professional and helpful as they possibly could be in a clearly stressful time for them and their guests. Also, the fact your team were not with their own families at this time but instead were dealing with your guests and remained calm and professional throughout was a credit to them and the hotel.
I am the Director in charge of customer services and appreciate that unfortunately the nature of our jobs means that we get the complaints and not the praise. I just wanted to pass on my admiration for how the Park South coped at an extremely difficult time.
Regards – and thanks again!
we will be back!
Just come back from staying at this hotel for the weekend. It is a very nice hotel which includes breakfast and wi fi. A very good benefit to the hotel. All attractions are within walking distance if you did not want to use the subway or taxi.
Room was clean and comfortable. Excellent service from all the hotel staff including maintenance. We will definitely stay here again when we go back to New York!!
Fantastic ABC news article and exactly what I would expect from the staff of Park South and all of the Atlantic Stars properties. While your hotels are great, it is your staff that consistently makes one's visit the most wonderful experience for a traveler. Rock on!
“Great location, excellent staff”
Great location, near everything but far enough of everything as well. Clean, excelent breakfast, extraordinary personel. We stayed there during hurricane Sandy and they really made a difference, keeping everything running, cooking us dinner and offering drinks as courtesy. I was amazed that the employees took up to three hours to get there, others didn't even go home, and yet they would have a smile on their faces, and kind things to say to the guests. They gave us a discount also, even though Nature was to blame for any inconvenience.
My stay at Park South Hotel was wonderful. The location was perfect, I had walking distance to almost everything and if I didn´t take a walk I had the subway near the hotel. The breakfast was great and cozy, a lot to offer. The beds were big and comfortable, the bathrooms as well.The best thing about this hotel was the staff, they were very helpful and nice and made me feel like at home. On my next visit to New York I will definitly stay at Park South Hotel.
The stay was great. The hotel desk was very accommodating. The room was very clean and the bed was very comfortable. I would definitely recommend!
“Inexpensive, well located and extremely friendly”
For me location, friendliness and price are the three most important cconsiderations..... The travel agent messed up but the hotel staff sorted it out in a friendly and professional manner. What more can I say.
Loved the location
Loved the Gramercy Park/Union Sq location, quieter than midtown and not as ugly as parts of garment district/north chelsea. My room (king superior) was generous by NY standards, bath was decent size for NY too. Bed/pillows were super comfortable Free B'fast was great - this is very hard to find in NY. Free drink ticket was a nice touch - the Black Duck is actually a nice spot, and with live piano in the evening, it's a great pre-or post dinner drink spot. Nice bartender!